Terms and conditions of sale as of 01.03.2023.
Operator of the website and the web shop www.nimowithlove.com (“the website”) and the seller of the goods is
Mohrmann GmbH (“Mohrmann”)
Tel. + 49 (0)89 18 91 71 00
Managing Director: Nicole Mohrmann
Commercial Registry: Munich HRB 132642
VAT Registration Number: DE813041457
These general terms and conditions ("GTC") regulate the legal relationship between Mohrmann and a customer/buyer (hereinafter also "customer") who is a consumer within the meaning of Section 13 of the German Civil Code BGB.
The customer recognizes the validity of the terms and conditions during the ordering process by clicking "I agree to the terms and conditions' on the car page and sending the order via the *Buy now” button.
About the web shop www.nimowithlove.com Mohrmann GmbH ("Mohrmann") does not enter into any transactions with companies within the meaning of Section 14 of the German Civil Code.
2. Conclusion of contract
2.1. The customer can submit a binding purchase offer (order) to Mohrmann via the online shop cart & checkout system on our website. All goods selected for purchase are placed in the "Bag". The items in the shopping bag can be reviewed by selecting the 'Shopping Bag' icon at the top of the page. On the Shopping Cart page, the customer can edit the amount of products or remove them entirely. Proceeding to „Check out" requires the acknowledgement of the Mohrmann Terms and Conditions as well as the cancellation policy (withdrawal). On the following page of the checkout, the customer enters all personal data and the delivery address. After clicking “Continue to shipping“, the customer selects the desired shipping method. The order total including shipping costs is now calculated in the right column of the checkout. After clicking “Continue to payment”, the customer selects the desired payment method. After completing the billing details, the customer will find a summary of the items she/he is purchasing and the order total by clicking “Review order”. The checkout is completed by clicking “Pay now”. At all times during the process, the customer can navigate back to the cart in the top navigation of the checkout menu. Terms, cancellation policy and other legal information pages can be found on the bottom navigation of all checkout pages. Please make sure you read them carefully before you make your purchase.
2.2. The customer will receive an order confirmation email which will include details of the order, information about the right of cancellation (withdrawal policy), a generic withdrawal form for copy & paste as well as links to the Mohrmann terms & conditions and consumer info. Once the items have been shipped, the customer will receive a shipping confirmation email with details which item(s) have been sent and the tracking number.
2.3. The customer must provide a valid email address with the order since all relevant information will be sent via email. The customer may also want to make sure that our emails do not go to spam.
The prices for the goods stated on the website are total prices in euros and include the statutory value added tax, but not the shipping costs and any customs duties.
The payment methods available to the customer on the day of purchase are indicated in the footer of the website and during checkout.
5. Cancellation policy
Right of withdrawal
The European law offers a right to withdrawal in many cases of e-commerce. A withdrawal of your online purchase contract can be declared within 14 days. The cancellation period is 14 days from the day you or a third party named by you who is not the carrier took possession of the goods.
If you have ordered several goods as part of a single order and we deliver the goods separately, the cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, is in possession of the last goods have taken or has.
A withdrawal of a contract has to be made in contacting:
Tel. + 49 (0)89 18 91 71 00
by means of a clear explanation (e.g., a letter sent by post or an e-mail) of your decision to withdraw from this contract. You can use the attached cancellation sample form, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
Effects of a withdrawal
If you cancel your online purchase contract, we will have to pay you all payments we have received from you, including shipping costs (except for the additional costs for choosing a different type of delivery than the cheapest standard delivery offered by us) immediately and at the latest within 14 days from the day we received the notification of your cancellation of this contract.
For this repayment, we use the same type of payment method that you used in the original transaction, unless something else was explicitly agreed upon with you; you will not be charged any fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case no later than 14 days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.
You bear the shipping costs of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Unless otherwise agreed individually with you, the right of withdrawal does not apply for goods that were made to your specifications or clearly tailored to your individual needs.
Cancellation sample form
– End of revocation –
6. Shipping, partial deliveries
6.1. The goods are usually shipped within 2 working days from receipt of payment and order confirmation to the delivery address specified by the customer when ordering.
6.2. Mohrmann is entitled to make partial deliveries as part of an order. In this case, the shipping costs will only be charged once.
7. Costs for shipping & returns
7.1. Shipping costs are indicated in the footer of the website and during the ordring process, where they are calculated at checkout depending on the delivery address of the customer.
7.2. If delivery or handing over of the goods to the customer is not possible for a reason for which the customer is held responsible (e.g. because all delivery attempts failed or because the customer did not pick up the shipment form the deliverer’s pick up location), the customer must for a additional costs, in particular the costs of returning the goods to Mohrmann.
7.3. Mohrmann does not offer free returns. Return shipping must be paid by the customer. Returns might be refused by Mohrmann, if the return is lacking an active revocation.
8. Retention of title
Ordered goods remain the property of Mohrmann until full payment has been made.
The customer is only entitled to offset against counterclaims or to exercise a right of retention if the counterclaims made for offsetting have been legally established or are undisputed or have been recognized by Mohrmann in text form. Furthermore, the customer can only exercise a right of retention insofar as it concerns claims from the same contractual relationship.
10. Rights in case of defects
In the event of defects in the delivered goods, the statutory regulation applies.
If the customer wishes subsequent performance by means of a replacement delivery, she is obliged to return the goods delivered first to Mohrmann immediately and before delivery of the replacement goods. The defective goods are returned in accordance with the statutory provisions.
11. Contract language, applicable law
Insofar as English and corresponding German texts are used on the website, the German texts are decisive for the interpretation in case of doubt. German law applies.